Group courses

Minimum age of 18 years is required for the French group courses. However, a person of 18 years (or younger) can be enrolled in the training provided a parent or guardian (the person signing this form) is aware of it. Admission to a certain level is left to the judgment of our teachers and the outcome of the placement test.

Participating in a course/workshop organized by L’école de français is possible provided the enrollment form has been filled in completely and the course fee has been paid before the start of the course.

We will not reserve a place for you until we have received the full payment. However, the terms of cancellation (see below) will remain fully in effect.


All fees are to be paid in advance. The payment is required a minimum of 24 hours before the first lesson. No lesson will be held if the payment is not received at least 24 hours prior to the scheduled lesson time.

Private classes

If the student decides to withdraw after agreeing to the course proposal, he/she must do so at least 48 hours before the first lesson. If the student has not paid yet, he/she will have to pay 20% of the total agreed price for administration costs. If the student has already paid, the full amount paid, minus 20% for administration costs, will be refunded. Request for withdrawal must be done in writing. There is no possibility of withdrawal if you have signed the course proposal less than 48 hours before the first scheduled lesson.

Payment for a package

Payment for a package (a certain number of lessons is required before the beginning of the first lesson. A schedule for the lessons is agreed on by the teacher and the student. All private courses in the package must be completed within 6 months of the first lesson.

Postponing a class is possible by sending a 24-hour notice of cancellation in writing to the teacher. In case the student fails to attend the lesson without prior notice, or sends in a note of cancellation within 24 hours from the starting time of the lesson, he/she will be charged the full amount.

Private classes start and finish at the time agreed between the student and the teacher. If the student arrives late to a private lesson, the teacher may not be able to teach for longer than the initial agreed time. If the student is running late, the teacher will appreciate a courtesy call. Schedule for the next classes is made between the teacher and the student.

The teacher reserves the right to cancel lessons due to situations out of his/her control. If a lesson is cancelled by the teacher, the student will be offered the possibility to follow this lesson at an alternative time or a full refund for this lesson.


Cancellation policy

Your registration for a course is subject to the statutory reconsideration period for distance sales. You can cancel (cancellation in writing) your registration without charge within 14 days of the moment of registration, provided that you do so at least a week before the start of the training course you have registered for. If you cancel your registration later than 14 days from the moment of registration but at least a week before the start of the training course you have registered for, you will be charged an administrative fee of € 50. If you decide to participate in a training course at a later date, then any administrative costs will be reduced from the then current course fee.

‘Cancellation in writing’ is understood to mean: cancellation communicated by post or e-mail ([email protected]).

If you cancel a training course you have booked less than a week before the start of that training course, the course fee will remain payable in full.

L’école de français reserves the right to cancel any training course in the event of insufficient registrations or groups of fewer than four participants. In such cases any course fees already paid will be refunded in full.

L’école de français cannot be accountable for any other expenses incurred by the participant as a result of the cancellation (such as travel and accommodation).


L’école de français reserves the right to dismiss any student displaying unacceptable, including without limitation, discriminating, racist, sexual, aggressive or other inappropriate behaviour to the reasonable opinion of L’école de français at any time, without the student being entitled to any form of a refund, compensation or damages.


L’école de français highly values your privacy. We will not provide your personal information to third parties. We do reserve the right to send you a brochure, newsletter, or other communications by email from L’école de français occasionally. Any personal information you submit to L’école de français during your course, as well as sensitive business information related to your employer, will be treated by L’école de français as highly confidential and shall never be shared with outside parties.

Portrait right

During the courses, we may take pictures of you, which will be used for publicity purposes on our website and/or in brochures. By signing in you agree with the publication of these pictures. May you have any objections, please inform us in writing before the start of the course.

Property right

The copyright and ownership of the teaching material rests with the author. The material may not be reproduced, stored in a digital database or made public, except for personal use by the student currently enrolled in a program.

Unforeseen circumstances

L’école de français shall not be liable for damages nor reimbursement if classes are cancelled because of events beyond our reasonable control including, but not limited to, acts of God, regulation or law or other action of any government or agency thereof, war or insurrection, civil commotion, destruction of production facilities or materials by earthquake, fire, flood or storm, labor disturbances, epidemic, or failure of suppliers, public utilities or common carriers. L’école de français will endeavor at its best to offer alternative online solutions if courses are delayed or interrupted by reason of such force majeure as listed above.


L’école de français reserves the right to modify the payment and cancellation policies at any given time.

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